Manual - EU

POS Sales

pos_sales_steps.jpg

POS Sales is the place to come when you need to sell anything in-club; merchandise, drinks, snacks etc., in fact any transactions involving immediate cash or card payment.

Selling any items in-club first requires a member profile to assign the sale to - in situations where no member profile can be selected (a sale to a non-member), clubs should assign the sale to an anonymous user profile instead.*

The general procedure for making POS sales follows three simple steps:

  1. Select a member profile* - start typing characters from their name to see a list of matching members. You can switch between different members if you need to - each member has a separate basket, and any items you add to a member's basket will be remembered until you either a) empty that member's basket, b) Checkout and complete the sale for that member, or c) log yourself out of the Membr.com system.

  2. Add products as required - if you want to sell several of the same item, simply click on the product name multiple times. Alternatively, items already in the sales basket for this member can be edited by clicking on the relevant icon next to each item - the first icon will edit the item, the second will delete it from the sales basket:

    edit_item2.jpg

    If you click on the edit icon, additional fields will open where you can edit the quantity, the price, or apply a discount.

  3. Checkout to proceed to the payment screen.

*Some gyms or territories (Japan for example) permit guest sales, and do not require a profile to be selected before a sale can be made. Whichever way your club has it setup, the POS basket will always display the message appropriate to your particular setup:

For POS systems that ALWAYS require a profile to be selected (e.g. where 'anonymous' sales ARE NOT allowed):

posselect-uk.jpg

For POS systems that do not require a profile to be selected (e.g. where 'anonymous' sales ARE allowed):

guest-uk.jpg

Tip

For POS setups that always require a member profile to be selected, we recommend that the club creates a 'dummy' member, e.g. 'Guest' or 'Anonymous'

Warning

Any attempts to make POS sales whilst the Cash Register is closed will fail - ensure the Cash Register is open before you begin!