Join Membr

Available Jobs

Senior and Mid-Level Engineers

 📍 Remote / Manchester, UK

We are a passionate and hardworking team, looking for both senior and mid level software engineers to join our friendly, modern working environment (remote/flexible working), with the opportunity to help shape and influence this rapidly expanding company, and make a real impact in a progressive and forward thinking business


You must have proven experience working with:

  • Cloud platforms and serverless architectures – AWS preferred (Lambda, API Gateway, DynamoDb, IAM, EventBridge, SNS, SQS, S3, cdk…)
  • Event driven architectures
  • Typescript, Javascript
  • Single Page Applications – VueJS (preferred), Angular or React
  • Python or PHP (beneficial)


Primary responsibilities:

  • Designing, building and owning scalable services and excellent user experiences
  • Flag-bearer, driving best practices within the development team and across the delivery cycle, ensuring quality is upheld
  • Mentoring and upskilling other developers, in terms of code quality, design principles and technology, by way of code-reviews, brown-bag sessions and demos
  • Work closely with the product team to understand the backlog and plan sprints that consistently deliver incremental value
  • Keeping up to-date with the latest cybersecurity threats and ensuring that our systems and applications are performant, safe and secure
  • Working and collaborating across teams to share best practices, knowledge, internal tooling and improve the development experience for all


We value:

  • Domain driven design and fully understanding the problem space
  • Clean, elegant and simple solutions
  • Automation across the whole business
  • Continuous improvement, self-development and learning


Job Type: Full-time


Membr is an innovative and globally expanding provider of gym software. We’re dedicated to our vision of motivating, educating, and inspiring people to a healthier lifestyle through the use of our member centric fitness platform. We are a passionate, honest, and hardworking team, and due to our recent international expansions, are looking for a like minded individual to join our friendly, modern place of work.

In return for your hard work and dedication you will have the opportunity to help shape and influence this rapidly expanding company, and make a real impact in a progressive and forward thinking business.

Junior Customer Success Advisor (Benelux)

 📍 Remote / Manchester, UK

Membr is a fast-growing global provider of gym management software. We are dedicated to our vision of motivating, educating and inspiring individuals to a healthier lifestyle through the use of our ‘member-centric’ fitness software. We offer the feel and freedom of a start-up, allowing you to innovate, whilst still providing the support of a stable and structured organisation.


The short version:

  • Junior Customer Success Advisor role for Membr, an innovative globally focused business, looking after our customers in Benelux
  • Great work life balance, 25 days holiday plus bank holidays and flexible working
  • Competitive salary, regular team building away days
  • Plenty of progression opportunities within the role and business


The role:

This role is directly aligned with Membr’s driving ethos: fanatically helping the fitness industry smash their goals. Positioned within a team of Customer Success Advisors, you will be working as part of a passionate team providing an exceptional customer experience that adds value and drives customer success. Your responsibilities will include:

  • Customer Service: You will primarily be handling support queries, ensuring SLAs are met, and delivering an exceptional customer experience driving the gyms towards success.
  • Onboarding: Assist Customer Success Advisors to provide a consistent and frictionless onboarding experience, ensuring that we deliver immediate value and proactively manage the customer experience and ensuring gyms are set up to succeed.
  • Training: Contribute to evolving the customer resource centre and assist other Customer Success Advisors with organising training requirements.
  • Product: Maintain a sound knowledge of the product through checking new releases, as well as following the appropriate process of escalating client needs and requests within your team.

Membr is a unique business within the industry. We therefore offer a truly exciting challenge: to join a business which is as innovative and ambitious as you are


You:

  • Fluent/Native Dutch language skills
  • Strong customer service skills
  • Confident, motivated and driven
  • Self-confident and proactive in communicating with people at all levels
  • Confident learning and using software, including programmes such as Google Docs and Google Sheets
  • Previous experience of supporting customers would be advantageous, as would experience of having worked
    within the fitness industry
  • Ability to speak German would be advantageous
  • Based in the UK and able to travel to Manchester, as the onboarding process will require you to be in the office
    periodically during your induction period


Job Type: Full-time


We have re-defined our ways of working since the Covid-19 lock down to reflect new working ‘norms’ and aim to continue being a flexible and adaptable business. We understand that, whilst we have offices in Worsley and central Manchester, the need to come into the office every day is, well, a bit 2019. We therefore offer flexible working to all of our employees

Technical Architect

 📍 Remote / Manchester, UK

Membr is a fast-growing global provider of gym management software. We are dedicated to our vision of motivating, educating and inspiring individuals to a healthier lifestyle through the use of our ‘member-centric’ fitness software. We offer the feel and freedom of a start-up, allowing you to innovate, whilst still providing the support of a stable and structured organisation.


The role:

The Technical Architect at Membr is responsible for the overall architecture of all technology solutions and owns and manages Membr’s technology governance processes. Membr is a cloud provider and its products are primarily SaaS, hence experience in this field is essential.

The role initiates and delivers technology evaluations and recommendations and is responsible for driving the simplification and standardisation of the overall architecture. The role is responsible for ensuring best practices for system design are applied and provides technology leadership and support for the creation of scalable, secure, flexibly deployed and extensible solutions.

The role provides technical expertise, consultation and support to development and project teams, customers and other architects. The role also plays a key role in the security function and experience of cyber security principles and processes is essential.

Key responsibilities:

  • Drive improvement and simplification of the underlying architectures and capabilities Membr particularly in the use of microservices event driven architecture.
  • Design the strategic specifications, models and guidelines within a coherent architectural blueprint to meet requirements reflecting Membr design principles.
  • Drive innovation within the solution set by applying new technology and facilitating the development of software interactions, connections and transactions.
  • Collaborate with key stakeholders to understand the market requirements, ensure successful application of architectural design, support development and delivery of products, and implement systematic leveraging and reuse of enterprise components.
  • Plan and coordinate activities to ensure compliance with regulations, standards and requirements.
  • Ensure all stakeholders understand the vision state and the approach to achieving the technology roadmap.
  • Oversee the management and be accountable for the information security function.
  • Own the technical department’s governance processes and principles, reviewing, documenting and reaching agreement with the wider team.
  • Mentor and train the team to help shape strategies, solve problems, and create solutions.
  • Work collaboratively with other teams and communicate clearly and concisely, especially when dealing with technical topics.
  • Define a vision for Membr’s long term technology architecture and ensure it is regularly reviewed and refined.
  • Lead and support the creation of scalable, secure, flexibly deployed and extensible solutions.
  • Ensure Membr has safe and secure services supporting the security function by providing ongoing consultation and support to technology, business and project teams.


What are we looking for?

  • Experience in developing and leading Enterprise Architecture teams with the ability to influence at all levels
  • Ability to support the business in defining their vision, especially where it impacts technology
  • Ability to use architecture models and frameworks to support business and technology design decisions
  • Knowledge of enterprise and application design patterns
  • Enterprise architect certifications (e.g. Togaf)
  • Experience with IaaS, PaaS and Cloud Services such as AWS, Azure
  • Understanding of architecture governance, design authority processes and overall solution design management processes
  • Understanding of security management, governance and risk
  • Strong collaboration and coaching skills
  • Experience of working in an Agile development environment
  • Has a track record of delivering complex programmes of work, drive change and influence at senior level and put technology at the heart of an organisation
  • Broad technical knowledge, and ability to quickly assimilate new skills
  • A continual learner that stays updated on the latest technologies
  • Strong communication skills, both written and oral with the ability to translate technical jargon into easy to understand and clear terms
  • Excellent planning and organisational skills
  • Excellent self motivation and interpersonal skills, with the ability to develop relationships across professional and organisational boundaries and encourage participation and knowledge sharing with other stakeholders


Job Type: Full-time


We have re-defined our ways of working since the Covid-19 lock down to reflect new working ‘norms’ and aim to continue being a flexible and adaptable business. We understand that, whilst we have offices in Worsley and central Manchester, the need to come into the office every day is, well, a bit 2019. We therefore offer flexible working to all of our employees.

Join Membr

Amy

HEAD OF PEOPLE

“Having been in the business since it’s early days, I’ve worked closely with different people and teams as the company has grown, giving me a unique appreciation for the value of each role and person within the business.”

👍🏻 Gardening, Travel, Dogs

Innovation

We believe in empowering talented minds into achieving the impossible, no matter where you’re based in the world.

Collaboration

We facilitate 24/7 collaboration across time zones and teams because together great minds can achieve so much more.

Flexibility

We see hybrid as a crucial ingredient to our growth – that’s why we offer flexible working hours and locations.