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“Consistently keeping up with content is quite difficult. Rewards can give fitness clubs another angle to speak about with exercisers that isn’t directly involved with
“What I want to do with my clients is, rather than be sort of being quite autocratic, and say, you know, you will do this,
“If we think going digital means we’re going to launch a gym app, we’re really missing the point.” He became a Guinness World Record holder
“If I have to click through 10 different pages, I have to click 10 times to get from entering the website to joining, or from
“We still have trainers that see digital as a risk. We still have trainers saying I’m not going to use that with my members, because
“People often say ‘What’s the secret to member retention?‘, and I’m like, well, the trick is talk to people and listen to them. Give good
